Your texting program can work as a two-way communication method. Many people prefer to handle customer service issues through text messaging, so your clients and tenants will appreciate the option. Voice calls are declining, while communicating through texts is increasing. Mass text messaging works well for customer service. When you have confirmed any work with contractors, then you can text the tenants and owners so they remain informed. It is also possible to send texts to your clients alerting them of any maintenance problems. If a particular property is in need of maintenance, then you can send a message directly to the tenant. If there is a problem with the communal amenities, then you can send out a message alerting everyone of the issue and share the plan for fixing it. Mass text messaging also helps you deal with maintenance issues. You can also reiterate important information, such as that you will enter with keys if they are not home. If you do surprise inspections, then you could send out messages to the tenants so they’re prepared for a inspection during a particular period of time.
By sending a reminder about the inspection, you will reduce the instance of missed appointments that end up costing you time and money.
Most property management businesses conduct routine inspections of the properties they manage. Most people always carry their phones with them, so they can easily take action on the rental payments as soon as they receive the notice. If you do not wish to remind every tenant, then you can simply send out reminders to those who’ve missed a payment in the past. With mass text messaging, it is possible to easily remind your tenants that rent is due. To run an efficient property management business, it is essential that you collect the rent on time. Remind your tenants when they miss a rent payment with a text message. There are many different ways that you can incorporate texts into your business practice. Incorporating a mass text messaging program helps you to streamline your communication with your tenants and clients. Text messaging can help you to remain in communication with your clients and renters to ensure everything runs smoothly. Posted by Holly Barber in SMS Tips & Tricks on January 27th, 2016Īs a property manager, it is your job to ensure your clients’ properties remain in top shape and that renters pay on time.
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